Privacy Policy - Cognicore Solutions LLC

Introduction

Cognicore Solutions LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

Name and contact information (email address, phone number)
Company name and job title
Project requirements and business information
Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

IP address and browser type
Pages visited and time spent on pages
Referring website information
Device and operating system information

SMS Privacy & Consent

By submitting your phone number, you agree to receive SMS messages from Cognicore for account notifications and onboarding purposes. Message frequency may vary. Reply STOP to opt out. Your mobile information will not be shared or sold to third parties for promotional or marketing purposes.

SMS Terms:

• Message frequency varies based on account activity
• Standard message and data rates may apply
• Reply STOP to unsubscribe from SMS messages
• Reply HELP for assistance
• Carriers are not liable for delayed or undelivered messages

How We Use Your Information

We use the information we collect to:

Provide and maintain our services
Communicate with you about projects and services
Send important account notifications and updates
Improve our website and services
Comply with legal obligations
Protect against fraud and security threats

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

With your explicit consent
To comply with legal obligations or court orders
To protect our rights, property, or safety
With trusted service providers who assist in our operations (under strict confidentiality agreements)

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights and Choices

You have the right to:

Access and review your personal information
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications
Withdraw consent for SMS communications (reply STOP)
Lodge a complaint with relevant data protection authorities

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: team@cognicoresolutions.com

Phone: +1 (727) 220-8004

Address: Cognicore Solutions LLC, United States